We are available Monday - Friday from 9AM - 5PM PST
We use the Python version that Unreal Engine uses, Python 2.7.
Currently, no. We plan on updating Optim to work with Python 3 within the year.
Our supported file types can be viewed HERE
Feature requests, suggestions, support, and more can be done through our ticketing system.
We’ve temporarily disabled, and paused development of, our instancing features until we properly evaluate the updated mesh drawing pipeline refactor introduced in Unreal Engine 4.22.
Optim requires the Python plugin to be enabled. Please enable the Python plugin and restart your editor. If you are still experiencing issues, please submit a ticket and we will assist you.
Optim is a Python based application and requires the Unreal Engine Python plugin to function.
If your file is a very large file, processing can take a few minutes. If it appears that processing has not progressed within 5-15 minutes, then some issue must have occurred. If this happens, then we advise you to submit a support ticket so we can look into and quickly fix what is causing the issue.
If the Datasmith or CAD file has a lot of data, and the .orf file contains a lot of rules, the process will take some time.